Ventura adviser answering client questions
Frequently Asked Questions

Everything clients ask before engaging Ventura.

Fees, warranty, finance, trade-ins, delivery, timing and how our dealer relationships actually work, answered plainly.

1300 303 057info@venturavs.com.auIndependent vehicle advisory, Sydney based and sourcing Australia wide.
Questions

Broker fees

How much does a car broker charge in Australia?

Fees vary across the industry. Ventura agrees a transparent fee in writing before any work begins, based on the complexity of the brief rather than the price of the car, and there are no undisclosed commissions inside your purchase price.

When is the fee payable?

On completion of the purchase. The initial consultation carries no cost and no obligation.

Do you receive commission from dealers?

Our fee comes from the client and is disclosed up front, which is what keeps the advice independent.

Questions

Warranty

Do I still get the full manufacturer warranty?

Yes. Vehicles are purchased through franchised and reputable dealerships, so factory warranty, capped price servicing, roadside assistance and any manufacturer campaigns apply exactly as normal.

Is warranty affected if the car comes from interstate?

No. Australian delivered vehicles carry a national warranty that can be serviced at any authorised dealer regardless of where the car was purchased.

What about used vehicles?

Remaining factory warranty transfers with the vehicle. Where a manufacturer approved used programme applies, we confirm the additional cover in writing before purchase.

Questions

Finance

Do I have to use your finance partner?

No. Finance is entirely optional and many clients use their own bank or broker. Where you want options, we introduce accredited specialists and compare their terms with the dealership offer.

Can Ventura arrange finance for a business purchase?

We introduce accredited commercial and asset finance specialists. Structure and tax treatment remain matters for your accountant.

Questions

Trade-ins and selling

Should I trade my car in or sell it?

It depends on the vehicle. Trading is faster and simpler but almost always returns less. We value your car independently and show you the trade, wholesale and retail outcomes so the decision is informed.

Can you sell a car with finance still owing?

Yes. We obtain the payout figure from your financier and settle it directly from the sale proceeds, with any surplus paid to you.

Want to know what your current vehicle is worth?

Request a free, no obligation valuation based on live wholesale, dealer and retail demand for your make and model.

Get Vehicle Valuation
Questions

Delivery

Can the vehicle be delivered to my home or office?

Yes. We arrange delivery anywhere in Australia, including enclosed transport where the vehicle warrants it, with condition verified on arrival.

Who registers the vehicle?

Registration and compliance are handled as part of the purchase, so the car arrives ready to drive.

Questions

Timing

How long does it take to buy a car through Ventura?

In stock vehicles are frequently secured within one to two weeks. Factory orders and allocation dependent models follow the manufacturer's timeline, which we confirm honestly before you commit.

Can you work to a deadline?

Often, yes, particularly for end of financial year purchases. We will tell you at the outset whether a date is genuinely achievable.

Questions

Dealer relationships

Why do dealers work with brokers?

Because our enquiries are qualified, the paperwork is clean and our clients complete. A dealer dealing with Ventura is dealing with continuing volume rather than a single enquiry.

Can I choose which dealership supplies the car?

Yes. Some clients prefer a local dealer for servicing convenience, and we will still negotiate on your behalf.

Questions

Interstate purchases

Is buying a car interstate risky?

Not when it is managed properly. We inspect independently, verify history and PPSR status, confirm compliance and arrange transport, so the process is no more exposed than a local purchase.

Are interstate cars cheaper?

Sometimes materially so. Supply and demand differ between states, and for some models the saving comfortably exceeds the transport cost.

Questions

Luxury vehicles

Can you access allocation on limited production models?

Our relationships with dealer principals regularly secure cars that are not publicly advertised. We will always be direct about the likelihood before you invest time in a particular build.

How do you verify a used prestige vehicle?

Authorised network service history, ownership record, PPSR and written off register checks, and a marque specialist inspection before any offer is placed.

Questions

Commercial and fleet vehicles

Do you supply commercial vehicles and fit out?

Yes. Utes, vans and light trucks including trays, canopies, racking, tow bars, telematics and safety equipment installed before delivery.

Is there a minimum fleet size?

No. We work with businesses running two vehicles as readily as those running fifty.

Enquire

Still have a question?

Send it through and one of our advisers will answer it directly. No obligation, and no sales follow up you did not ask for.

Prefer to simply talk it through?

Call or email an adviser directly. Most questions take five minutes to answer properly.